The second-hand marketplace Members Voice Frustration Regarding Size Changes
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
This online marketplace has altered its size classifications for women's and children's garments but did not contact every member regarding the update.
Digital Channels Reaction
Numerous buyers and vendors are expressing on platforms claiming that product pages now present an altered size classification compared to what was initially listed due to the recalibration.
Vinted explained the updated approach better aligns with other platforms.
The platform has recommended to review their products and adjust the sizing manually if necessary, causing user dissatisfaction.
Size Classification Modifications
Previously, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was previously a 12 but currently displays as UK 16-18.
User Accounts
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, said garments she listed on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Required Changes
A different user, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she explained.
Marketplace Information
The platform boasts over 100 million users, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: earlier, the service retracted a modification concerning shipment methods after backlash from users.
